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Las tiendas Glozin lo permiten, pero no están obligadas a hacerlo , a menos que tengan una política de devoluciones publicada que lo permita; en ese caso, es una condición contractual de venta, por lo que deben cumplirla.

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Las tiendas Glozin lo permiten, pero no están obligadas a hacerlo , a menos que tengan una política de devoluciones publicada que lo permita; en ese caso, es una condición contractual de venta, por lo que deben cumplirla.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.

Las tiendas Glozin lo permiten, pero no están obligadas a hacerlo , a menos que tengan una política de devoluciones publicada que lo permita; en ese caso, es una condición contractual de venta, por lo que deben cumplirla.

How do I use my gift card/store credit?

To use your SheShape store credit: 

1. Select your favourite items to your cart and go to the checkout page. 
2. During the ‘information’ step of the checkout process, on the right hand side, simply enter your store credit code in the “Gift-card or discount code” field.
   
   

A ‘store credit’ is another form of a gift card. These terms are interchangeable. 

Las tiendas Glozin lo permiten, pero no están obligadas a hacerlo , a menos que tengan una política de devoluciones publicada que lo permita; en ese caso, es una condición contractual de venta, por lo que deben cumplirla.

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• All items must be returned within 30 days from purchasing your order.
• All returns will automatically be issued a SheShape Store Credit (This will allow you to easily purchase an alternative style or size).
• We do not offer refunds for change of mind or incorrect sizing.
• We do not provide refunds for unclaimed or rejected deliveries that result in a return
• Customers who have received product/s with a manufacturing fault or an incorrect item are entitled to a full refund. You will receive your refund in the original form of payment.
• It is the customer’s responsibility to pay all freight charges to return the item.
• Unfortunately, we do not credit note or refund original shipping charges in the event you're returning for change of mind

Items that cannot be returned

All SALE Items CANNOT be returned as they are final sale purchases (this excludes any full priced items purchased with a discount code or sale period) 

For safety & hygiene purposes, the following categories can not be returned: 

• Accessories
• Lingerie
• Swimwear (without a hygiene sticker) 
• Bodysuits 
  

Faulty Returns

We are so sorry to hear you have received a faulty or incorrect item. 

Please contact us via e-mail (contactus@wearsheshape.com) within 5 days of receiving your order, with photos of the faulty/incorrect item and your order number so we can assess this for you immediately and provide next steps. 

Please note, if you return a faulty order without contacting us prior, no reimbursement will be made. 

Depending on the service & country you’re returning your item(s) with, it can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team.

• If you're eligible for a refund (i.e. you've received a faulty item), your refund will be issued to the same method of payment used to create the order.
• For payment made with both credit card and gift card/store credit, the return will be applied to the gift card/store credit first.
• Please do not email regarding the arrival of your return, unless it has been 15 days from receiving your return.
• You will be informed via the email address that you provided for your order, when this transaction is complete.
• Store Credit will be issued via Email and in the form of a code & remain valid for 6 months upon receiving email. 
• Any returns processed through our overseas return hub, will receive a store credit in advance. 
  
  

Note: SheShape does not operate on Public Holidays, all returns will be processed the following working day.